Welcome to our website, janecartersolution.shop (the “Website”) owned and operated by Jane Carter Solution® Hair Products (“Jane Carter”, “we” or “us”).
Please read these Terms and Conditions carefully before using our Website. By accessing and using the Website, you agree to be bound by these Terms and Conditions and all applicable laws. If you do not accept these Terms and Conditions, you are not authorized to use the Website.
1. Website Access
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Website solely for your own personal use. You may not use the Website for any commercial purpose without our express written consent.
We reserve the right to modify, suspend or discontinue the Website at any time without notice. We will not be liable to you for any damages related to modifications, suspensions or discontinuance of the Website.
You are solely responsible for obtaining and maintaining all devices, equipment and services necessary to access the Website and paying any related charges.
2. User Accounts
In order to access certain features, you may be required to register and create an account with us. When you create an account, you agree to provide accurate and complete information about yourself. You are solely responsible for all activities that occur in connection with your account.
You must keep your account password confidential and take steps to avoid unauthorized access to your account. You must immediately notify us of any unauthorized use of your account. You are fully responsible for all activities in connection with your account, whether or not authorized by you. We will not be liable for any loss or damage arising from unauthorized use of your account.
We reserve the right to suspend, delete or terminate your account at any time without notice, including if you violate these Terms and Conditions. If your account is deleted, we may delete all content associated with your account. You will continue to be bound by these Terms and Conditions for any actions taken while your account was active.
3. Order Processing
We will make reasonable efforts to process all orders for products placed through the Website. However, we cannot guarantee availability or timely delivery. If we cannot process or deliver your order, we will attempt to notify you by email and you will not be charged for the product.
You must be at least 18 years of age to place an order on the Website. We reserve the right to refuse service, cancel orders or terminate your account at our sole discretion.
By placing an order, you represent that you are legally authorized to purchase the products in your jurisdiction. You are financially responsible for all purchases made through your account, even if made by others.
Product descriptions and graphics are provided for informational purposes only and may differ from the actual product. We make reasonable efforts to provide accurate information, but we are not responsible for errors.
4. Payment
All purchases are subject to payment by credit card or other payment methods offered during checkout. By submitting an order, you represent that you have authorization to use the designated payment method.
Prices and availability are subject to change at any time. Posted prices do not include taxes or shipping charges, which will be added at checkout where applicable.
We may require pre-authorization of your credit card to validate your order. Upon order completion, the pre-authorization will be released. However, it may take several days for your bank to release the hold, during which the funds may not be available in your account.
5. Shipping & Delivery
We will make reasonable efforts to ship products within the time estimates provided. However, delays may occur during periods of high demand. We will attempt to notify you if significant delays are expected.
Shipping costs and delivery policies will be clearly displayed during checkout based on your shipping destination. You are responsible for providing a valid and deliverable address.
We may require an adult signature for deliveries of certain products. You are responsible for having someone available to sign for and receive deliveries.
If no one is available to receive your order, it may be returned to us. We are not responsible for non-deliveries due to insufficient address information or failed delivery attempts.
You bear all risks of loss or damage after products are delivered. Please inspect packages promptly on delivery and notify us within 14 days of any missing or damaged items.
6. Returns & Refunds
If you are not fully satisfied with your purchase, you may return most unused products in original packaging within 30 days of delivery for a full refund. Clearly defective or damaged products may be eligible for refund after 30 days at our discretion.
To initiate a return, please contact us to obtain a Return Merchandise Authorization (RMA) number. Return shipping costs will be paid or reimbursed by us for damaged or defective products; for other returns, you are responsible for return shipping costs.
Refunds will be issued to the original payment method. Please allow approximately 7 days for refund processing. We reserve the right to decline returns or exchanges for any reason.
7. Intellectual Property
The Website contains intellectual property owned by Jane Carter Solution® Hair Products, including trademarks, copyrights, proprietary information and other materials. You may not modify, publish, transmit, create derivative works from, distribute, display or in any way exploit any of the Website content.
By downloading or using any images from the Website, you agree to use them only for personal, non-commercial purposes. Do not copy, display or distribute any content from the Website without our express written consent.
8. User Content
If you submit or post any material on or through the Website, you represent that you own or have the right to share such content. Do not submit or post content that infringes on the intellectual property rights of others. We may remove or delete any content at our sole discretion.
By submitting public content to the Website, you grant us a worldwide, non-exclusive license to host, store, reproduce, modify and distribute your content. We will only use your content as permitted by our Privacy Policy.
You are solely responsible for your interactions with other users of the Website. We are not liable for any damage caused by other users.
9. Disclaimers & Limitation of Liability
The Website and all its content are provided on an ‘as is’ basis without warranties of any kind. We disclaim all express or implied warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement.
We are not liable for any loss or damages arising from your use of the Website. In no event will we be liable for any special, incidental or consequential damages, including lost profits.
Our total liability arising from or related to your use of the Website is limited to the greater of $100 or the amount you paid us in the past 12 months.
10. Indemnification
You agree to defend, indemnify and hold us harmless from and against any third-party claims, damages or costs related to or arising from your use of the Website.
11. Changes to Terms
We may update these Terms and Conditions at any time. We will post the updated version and update the Effective Date above. The updated version will be effective immediately upon posting. By continuing to use the Website after the Effective Date, you agree to the updated Terms and Conditions.
12. Governing Law
These Terms and Conditions will be governed by the laws of the State of Tennessee without regard to conflict of laws principles. Any disputes relating to these Terms or the Website will be subject to the exclusive jurisdiction of the state and federal courts located in Nashville, TN.
13. Additional Policies
Please also review the following policies, which are incorporated by reference into these Terms and Conditions:
- Privacy Policy
- Shipping Policy
- Return Policy
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Jane Carter Solution® Hair Products
123 Main St
Nashville, TN 37205
Email: [email protected]
Phone: (615) 555-1234
Effective Date: March 1, 2023
